Issues and Trends

Hiring the Best Employees for Your Library : From the Beginning to the End

Congratulations! You get to hire more staff! This program will help you identify staffing needs, successfully advertise, recruit, hire and retain the best employee for your environment, as well as address relevant federal employment law.

The best hires are those who are successful in the most prepared hiring environment—this interactive and informative webinar can help you get there.

Enhanced Members of SERLS: $0.00
All other Libraries: $15.00

Wednesday, November 12, 2014 - 14:00 to 15:00

20 Tips to Help You Get the Information You Need

Have you ever had to stop what you’re doing because you didn’t have all the information you needed to complete the task? And the information you needed had to come from someone else? And that someone else was not being very forthcoming with the information? Yes, yes, and yes??

In this fast-paced one-hour webinar, we’ll discuss 20 tips that can help you get the information you need – no matter who has it.

And in the process, you’ll even learn more about yourself – and that’s information you not only need, but can always use!

Enhanced Members of SERLS: $0.00
All other Libraries: $15.00

Thursday, November 6, 2014 - 14:00 to 15:00

Let’s Use Conflict to Our Advantage! Tackling Conflict Head On!

They say that there are certain things in life that are inevitable - death, taxes, and….conflict. The thought of conflict and confrontation can cause our stomachs to knot and our hands to perspire, but it doesn’t have to. In fact, when handled well, conflict can actually be worthwhile and beneficial to an organization, sparking creativity and leading to personal growth.

In this webinar, you will learn about the different types of conflict that can occur within a library setting, as well as which conflict management styles yield the most effective results. Certain scenarios will be outlined that will teach participants about the individual approaches to handling conflict.

Are you ready to become a “conflict competent leader?” Join us!

Participants will learn:

• The difference between mismanaged conflict and conflict that is handled well
• Conflict management styles and techniques – Which ones do you typically use? Which ones work?
• Benefits of well managed conflict, and the detriments of mismanaged conflict
• Why we shouldn’t fear conflict in our everyday lives

Enhanced SERLS member cost: $0.00
All other libraries : $15.00

Tuesday, November 4, 2014 - 10:30 to 11:30