Issues and Trends

Let’s Use Conflict to Our Advantage! Tackling Conflict Head On!

They say that there are certain things in life that are inevitable - death, taxes, and….conflict. The thought of conflict and confrontation can cause our stomachs to knot and our hands to perspire, but it doesn’t have to. In fact, when handled well, conflict can actually be worthwhile and beneficial to an organization, sparking creativity and leading to personal growth.

In this webinar, you will learn about the different types of conflict that can occur within a library setting, as well as which conflict management styles yield the most effective results. Certain scenarios will be outlined that will teach participants about the individual approaches to handling conflict.

Are you ready to become a “conflict competent leader?” Join us!

Participants will learn:

• The difference between mismanaged conflict and conflict that is handled well
• Conflict management styles and techniques – Which ones do you typically use? Which ones work?
• Benefits of well managed conflict, and the detriments of mismanaged conflict
• Why we shouldn’t fear conflict in our everyday lives

Enhanced SERLS member cost: $0.00
All other libraries : $15.00

Tuesday, November 4, 2014 - 10:30 to 11:30

Beginning Readers 101:Everything You Need to Know For Your Youngest Readers

Are you lost in the sea of differing publisher leveling schemes, differing vocabulary standards, and the generally vast range of reading abilities at work in the Beginning Reader area of your collection? You’re not alone! The world of Early Readers is often as frustrating for parents as it is for us professionals.

Join Jill Burket Ragase for an overview of Beginning Readers. We’ll cover the leveling and coding systems used by several popular publishers and series, discuss selection and evaluation criteria, and pick up a few tips and tricks to help frustrated parents get their children on the road to independent reading.

Enhanced SERLS member cost: $0.00
All other libraries : $15.00

Thursday, October 30, 2014 - 14:00 to 15:00

Raising the Floor on Access to Technology for Patrons with Disabilities

Making library technologies accessible is a challenge—solutions are often expensive and complicated. The Global Public Inclusive Infrastructure (GPII;, an international development project, plans to address those problems. People with disabilities can choose their own interface features such as large print or text-to-speech.

The GPII stores those needs and preferences in the cloud, and lets users see those interfaces on any device they encounter. GPII’s first use environment will be in libraries, with a co-development program going on right now, and small-scale pilots in 2015.

Attend this webinar and find out more about how GPII works and how your library can get involved.

SERLS Member Libraries: $0.00
All Other Libraries: $15.00

Thursday, October 23, 2014 - 14:00 to 15:00