Frequently Asked Questions

Q  How can my library become a basic or an enhanced member?
A  By default, any type of library (public, academic, public school or special) located in the SERLS Region is a basic member and has the right to receive services that are offered to basic members.  Basic members can choose to pay an economical annual fee and become enhanced members to obtain an additional level of services.  

 

Q As a basic member, can my library purchase specific services that are only offered to enhanced members?
A I am sorry, we do not offer our enhanced member services as individual modules to purchase.  You must become an enhanced member to utilize enhanced member services and to receive the discounted prices on continuing education events and copying/printing services.