Bridging the Generation Gap (archived webinar)

This is an archived webinar.  You will receive a magic link
to watch it via email the day before it is scheduled.  But don't let this
fool you.  The magic link allows you to view it at any or

This particular online experience is a mere 60 minutes in
length.  Easy to fit into your busy schedule.  

cost you ask?   No charge for SERLS members...a mere $15.00 for all
other libraries.  Enjoy.


Library Management

Personnel Management, Staff Training and Development

With more
generations in the workforce than ever before, managers are finding distinct
characteristics and challenges in each group. 
A good manager needs to find the best way to tap into the positives and
passions of each generation to bring out the best in everyone.

In this one-hour
interactive webinar, Jennifer Parsick, a 3 year manager with the Osceola
Library System, will guide you through some of the general characteristics and
unique challenges of working with each generation. Topics we'll discuss include:


the differences of the generations including (for example) flexibility versus
the rule-loving and change tolerant versus change resistant


out the non-negotiables with the younger generation versus inspiring great
customer service with the older generation


mentor/mentee relationships (even informally) between generations

Join Jennifer for
this practical and interactive webinar and let your managerial skills flourish.

     SERLS Member Libraries: $0.00

    All Other Libraries: $15.00

    Event Type: 
    Issues and Trends
    Online Course
    Thursday, December 5, 2019 (All day)