Improving Employee Communication - Exchanging Information Effectively (archived webinar)

This is an archived webinar.  You will receive a magic link to watch it via email the day before it is scheduled.  But don't let this fool you.  The magic link allows you to view it at any or night.   

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 


Competency: Personnel Management

Sub-Category: Communicates clearly and regularly with staff

Why is
it that we sometimes struggle with being understood by our coworkers?  

Just when you think everyone in your
organization is on the same page, you find out someone got left out of the
communication loop, or misunderstood the information. 

In a
profession that deals almost exclusively with information presented in a
variety of formats, we are looked at to be communication experts. 

We must effectively communicate with our
coworkers as well as the public. 

this webinar to smooth out the communication bumps in the road and help lead
your library to become a higher functioning organization.

this webinar, participants will learn:

  • Organizational communication skills that can be
    utilized from small to large libraries

  • Effective listening skills and active information
    gathering techniques

  • Communication styles that get the best results

  • Best practices presented in real life scenarios that
    make sense

     SERLS Member Libraries: $0.00

    All Other Libraries: $15.00

    Event Type: 
    Issues and Trends
    Online Course
    Friday, September 27, 2019 (All day)