The mental health impacts of the pandemic are taking a toll on our communities, often compounding the physical and emotional effects of trauma experienced by many, including library patrons and staff. With increased understanding of mental health and trauma-informed care, library staff can be better prepared to provide unbiased service to those struggling to find help, information, and support. Join this webinar to learn how libraries can be better prepared to respond using the principles of trauma-informed care, and how Mental Health First Aid can equip staff with the knowledge and confidence to communicate with compassion, even in difficult situations. Learn ways to apply a trauma-informed approach to library services, internal and external policies and practices, and how to build connections with other community providers.

Presented by: Tiffany Russell, LMSW, Social Services Manager at the Niles District Library (MI), oversees the Social Workers in Rural and Small Libraries (SWIRSL) program, and part-time instructor for Western Michigan University's School of Social Work; and Anne Chapman, MPH, Director of Strategic Partnerships, Mental Health First Aid, National Council for Behavioral Health