Serving the Underserved: Using Outreach to Find the Customers You Didn't Know You Had (archived webinar)

This is an archived webinar.  You will receive a magic link
to watch it via email the day before it is scheduled.  But don't let this
fool you.  The magic link allows you to view it at any or

This particular online experience is a mere 60 minutes in
length.  Easy to fit into your busy schedule.  

cost you ask?   No charge for SERLS members...a mere $15.00 for all
other libraries.  Enjoy.


Competency: Adult
and Older Adult Services

Defines and implements
outreach services for the library community to increase use of library services
and to reach underserved populations


All libraries have loyal customers
that come in regularly and support us day in and day out. But what about those
who might wish to use our services, but can't get to us? In this webinar, the Cari
and Kate will talk about how the Twinsburg Public Library in Twinsburg, Ohio,
has bolstered and strengthened its outreach program to find and serve those


Join us for this program and they'll
help you learn to do the same in your community.




  • Learn to assess the need for
    outreach in their communities and develop an outreach plan

  • Discuss tips to create and
    strengthen new relationships

  • Explore ways to enhance existing
    programs, even with low budgets


     SERLS Member Libraries: $0.00

    All Other Libraries: $15.00

    Event Type: 
    Issues and Trends
    Online Course
    Monday, October 21, 2019 (All day)