Effective Communication During a Conflict (LIVE webinar)
Label | Information |
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Dates & times |
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Category | Online Course, Issues and Trends, All |
Registration & more information | https://serls.evanced.info/signup/eventdetails?eventid=2996&lib=3 |
This is a LIVE webinar available from our training partners People Connect Institute.
We learn to speak as
early as nine months, but within a lifetime, few people learn to effectively
communicate. Communication versus talking allows us to share, engage, build an
understanding, and establish a sense of community. It joins us--unites us.
Communication transforms
relationships and creates opportunity. But can we do this even if we disagree?
Can we build relationships in the midst of an emotionally-charged conversation?
Absolutely!
This interactive and
informative webinar will give you the tools to navigate conflict, gain an understanding,
and even elevate others along the way. We will develop communication tools to
use during a conflict and formulate an approach to reach a desirable outcome
during a confrontation.
As a result of this
program, attendees will:
See conflict as an
opportunity, not a threat
Learn a 3-step approach
on how to confront
Better understand blame
vs. contribution in a conflict
Learn ways to respond,
not react in a conflict
Cost: No Charge to libraries through December 31, 2020