Difficult Conversations Online: How to teach civilly in an uncivil environment (LIVE webinar)


This is a LIVE webinar available from our training partners People Connect Institute.  



Conspiracy theories, misinformation, cyberbullying, arguments and much more happen online every second of the day. 

Librarians frequently interact with their patrons in this fraught environment. How can we teach civil discourse with so much incivility?


Carrie has taught college online and in-person since 2015 and holds certifications in online teaching. 

She has also taught K-12 students' digital etiquette and how to better communicate online in her work as founder of the mission-based company Digital Respons-Ability.


In this interactive and informative program you will learn:

  How to create a Netiquette guide and policy

  The basics of digital etiquette

  When to remove, report and/or respond to disruptions online

  Techniques to defuse online tensions

  Why we share misinformation online

Cost: No Charge to libraries 

Event type
Online Course
Issues and Trends

Source URL: https://serls.org/content/difficult-conversations-online-how-teach-civilly-uncivil-environment-live-webinar