Say It Only Once! Get Your Employees to Do What You Ask the First Time (archived webinar)

This is an archived webinar.  You will receive a magic link
to watch it via email the day before it is scheduled.  But don't let this
fool you.  The magic link allows you to view it at any or

This particular online experience is a mere 60 minutes in
length.  Easy to fit into your busy schedule.  

cost you ask?   No charge for SERLS members...a mere $15.00 for all
other libraries.  Enjoy.


Competency: Library Management

Sub-Topic: Personnel Management


You have what you think is a straightforward
conversation with an employee. Then you find out later they didn't get it.
They're off on a tangent, completely lost, or spinning in circles.


In this interactive and informative program, learn three tactics
to massively improve your manager/employee interactions so you can trust your
employees to do what you ask the first time. Through this webinar you will learn

  • Head off misunderstandings and delays by asking one simple

  • Check your assumptions and theirs before jumping to unhelpful

  • Ask questions to ask to reveal and overcome obstacles.

So that you can:

  • Get better results and better performance from your
    employees because you are both getting it 
    right the first

  • Inspire self-reliance in your employees and strengthen
    your confidence in your own leadership ability.

  • Save time and energy you would otherwise waste in
    repeated conversations.

     SERLS Member Libraries: $0.00

    All Other Libraries: $15.00

    Event Type: 
    Issues and Trends
    Online Course
    Monday, December 16, 2019 (All day)