| Label | Information |
|---|---|
| Dates & times |
|
| Category | Online Course, Issues and Trends, All |
| Registration & more information | https://serls.evanced.info/signup/eventdetails?eventid=3566&lib=3 |
This is a LIVE webinar available from our training partners People Connect Institute.
What are Policies of Yes and how might they help libraries better serve all of our user groups and reach our underserved populations?
Learn what it means to think about policies in a way that creates flexibility, empathy, and allyship with those we serve.
By providing staff
training and offering decision-making power, we build the foundation for a positive
work culture and a sense of belonging among staff and patrons alike.
Attendees will follow North Liberty Library's journey toward
shifting policies and procedures beyond equity and diversity to active
inclusivity - a shift that moves us to yes.
From the information shared in this
program, attendees will:
Gain insights and
strategies for applying a lens of inclusivity to all areas of library
operations
Learn effective
methods for building staff awareness of policies and inspiring a model for
dynamic customer service
Get an overview
of broader services and strategic planning borne from Policies of Yes
Cost: No charge to SERLS member libraries
$15.00...All other libraries.
Your library will be invoiced after the webinar.